FAQ's

HOW CAN I MAKE A RESERVATION OF A SERVICE?
Some options:
Website: www.farocentraltaxis.com
Facebook: https://www.facebook.com/FaroCentralTaxis/
Telephone: (+351) 915 191 911
Whatsup: (+351) 915 191 911
Email: info@farocentraltaxis.com

HOW DO I PAY THE SERVICE?
The service is paid at the end of it and directly to the driver.
In case of long travel bookings, it is necessary to pay 20% of the final value up to 48h before the same.

DOES THE VALUE OF THE SERVICE ALREADY INCLUDE MOTORWAY EXPENSES?
Yes, the amount shown already includes motorway expenses.

IF YOU WANT TO TRAVEL IN A SUPERMARKET, IS IT ANY EXTRA COST?
Yes, if it is an unscheduled stop, this has an extra cost charged every 15m.

HOW DOES THE DRIVER FIND ON ARRIVAL AT THE AIRPORT?
The driver will wait for you in the arrivals area. The same will hold a card or tablet with the name of the customer, company or group. In case you have any difficulty in finding the driver, please contact us on +351 915 191 911 (24 hour line).

WHAT HAPPENS IF MY FLIGHT DOES NOT ARRIVE IN THE FORECASTED TIME?
If your flight is late, there's no reason to worry. We control the arrival times directly with the airport. The driver will meet you in the arrivals area as normal.

DO YOU PROVIDE BABY CHAIRS AND ACCENTS FOR CHILDREN?
Yes, we provide baby seats and accents for children at no extra cost. Please, inform us at the time of booking if you need it.

I WANT TO RESERVE A RETURN TRIP TO THE AIRPORT, HOW SHOULD I PROCEED?
You can book your return trip at any time by calling or sending a message to +351 915 191 911 or by email 24 hours in advance to: info@farocentraltaxis.com

SHOULD I SHARE THE VEHICLE WITH OTHER CUSTOMERS?
No, except invite someone. Our services are private.

WHAT VEHICLES DO YOU USE?
Our fleet consists of Mercedes-Benz and Bmw vehicles:
Mercedes-Benz Class V
Mercedes-Benz Viano
Mercedes-Benz Vito
Mercedes-Benz Class E
BMW 5 Series

DO TOURS?
Yes, we make pre-programmed and tailor-made tours.